Legal

Refunds & Returns

Effective October 2, 2026

Because orders are confirmed offline, refund and return terms for a specific purchase are restated in the confirmation email when you pay.

Overview

BUYORA MARKET LLC wants outdoor gear to arrive as described. If something is wrong with an order we fulfilled, contact us promptly so we can help with a replacement, exchange, or refund where appropriate.

Return window

Unused items in original packaging may generally be returned within 14 days of delivery, subject to the confirmation terms for that order. Return shipping responsibility depends on the reason for the return.

Condition

Returned products should be unused, clean, and complete with tags and packaging where applicable. Items showing field use, water damage from customer use, or missing parts may not qualify for a full refund.

Process

Email or call us with your order details before sending anything back. We will provide return instructions. Refunds, when approved, are issued to the original payment method after we inspect the return.

Exceptions

Personalized, clearance, or specially ordered items may be non-returnable except when defective or shipped in error. Manufacturer warranty claims, when available, follow the brand’s process.

Contact

BUYORA MARKET LLC
939 Bannock St, Denver, CO 80204, United States
Phone: +1 (970) 234-0887
Email: direct@buyoramarketllc.com
Hours: 9:00 AM – 8:00 PM MT, daily